Your relationships have outgrown the system holding them.

Growing nonprofits manage more donors, partners, and participants than any team can track from memory or with a spreadsheet. We build the systems that enhance those relationships as the work grows. Customized to the way your team already works, documented, and owned by you when we're done.

A large image of the Dept.1 Logo

Right now, your most important relationships live in someone's head.

One person knows which funder is mid-conversation. Another remembers why a partner went quiet. The coordinator is manually keeping track of outcome surveys to send each week.

It works until that person is out or managing more relationships than anyone can keep track of. Then a grant renewal slips or a multi-year partner gets a welcome email when they reach out. And at the end of the year, the impact report just has activity counts instead of true outcomes.

We get your relationships out of spreadsheets and inboxes and into systems that don't rely on one person's memory, so momentum survives turnover, growth, and a full plate.

Does your system enhance your relationships or hide them?

A short readiness check across the three relationship types most growing nonprofits manage at once.

Answer a handful of honest questions and we'll send back a readiness summary you can bring into a leadership conversation. You get clear read on where your systems are solid and where they'll strain as you grow.

The systems we build hold the relationships you need.

Donors and funders

Donors and funders

You can see every active conversation and application, where it stands, and what was promised, without asking the one person who knows. Asks and renewals move on schedule instead of slipping through a gap in someone's recall.

Partners and co-grantees

Partners and co-grantees

Shared history and commitments live in one place. When a community partner or co-grantee reaches back out or you need to report on service delivery, anyone can pick up the thread without hours of manual work. Even if the original contact has moved on.

Program participants and clients

Program participants and clients

You track the people your programs serve as relationships, not just records. Intake history, follow-up commitments, and the outcome data your funders require stay with the program even when staff turn over or caseloads spike.

The systems we build hold the relationships you need.

Donors and funders

You can see every active conversation and application, where it stands, and what was promised, without asking the one person who knows. Asks and renewals move on schedule instead of slipping through a gap in someone's recall.

Partners and co-grantees

Shared history and commitments live in one place. When a community partner or co-grantee reaches back out or you need to report on service delivery, anyone can pick up the thread without hours of manual work. Even if the original contact has moved on.

Program participants and clients

You track the people your programs serve as relationships, not just records. Intake history, follow-up commitments, and the outcome data your funders require stay with the program even when staff turn over or caseloads spike.

This is the work, not a side service.

We focus on one thing: relationship systems for organizations that have outgrown tracking by memory.

  • A development team working high-capacity prospects, where no one could say who had already reached out to whom. Dept.1 moved them onto a shared pipeline that helped them close their first major gift through it.

  • A legal services nonprofit watched its monthly intake jump five times over when a statewide partnership expanded the program. Hand-keyed intake and reporting had been consuming close to two days of staff time per month. The monthly funder report took a full working day and was often finished at night. Dept.1 moved them onto a system that absorbed the surge without adding staff time. Requests flow straight in and that report now takes about ninety minutes, starting from numbers the team trusts.

Different platforms, same pattern. The relationships are always real, what was missing was a system built to hold them as the work grew.

Not sure where your systems stand?

The readiness check takes a few minutes and gives you something concrete to bring to your team.

Not sure where your systems stand?

The readiness check takes a few minutes and gives you something concrete to bring to your team.

What it looks like when the system holds.

How we've helped transformed orgs like yours

How we've helped transformed orgs like yours

  • We had some work done several years ago but we weren't getting all of the information we needed. We'd been dealing with this for about seven years. Now everything is aligned and synced together - it's been nothing but a pleasure.

    Sarah Lewis

    Program Specialist, LegalCORPS

  • Our entire staff and board members have to report on the work they're doing. The problem was I was the one who had to enter all this data. Having a tool to do this is a great integration into our daily work.

    Leika Pierre-Louis

    Executive Director, Small Sums

  • Our database was confusing. The data that was there wasn't really helpful - it was a waste of time and resources. Now I have an accurate and helpful list that makes sense and can be much more strategic.

    Ellen Walthour

    Executive Director, Social Venture Partners Minnesota

  • We needed to think about what systems we needed in place in order to be successful. We came out the other side really having clarity on what the next steps we’re going to be.

    Jennie Lynch

    President, Kaleidoscope Learning

  • Having someone ask questions we wouldn't have considered - with expertise our team may not have… Dept.1 not only delivered on their promises but made us much more productive and reflective.

    Julia Kallmes

    Founder, Kaleidoscope Learning

  • I was in pure chaos mode. I wasn't sure what our priorities were to focus on. We went through all of my major concerns and walked through a timeline of priorities. It was very clear and very detailed.

    Chrystal Fischer

    Executive Director, Parenting with Grace

  • I was in pure chaos mode. I wasn't sure what our priorities were to focus on. We went through all of my major concerns and walked through a timeline of priorities. It was very clear and very detailed.

    Chrystal Fischer

    Executive Director, Parenting with Grace

  • Having someone ask questions we wouldn't have considered - with expertise our team may not have… Dept.1 not only delivered on their promises but made us much more productive and reflective.

    Julia Kallmes

    Founder, Kaleidoscope Learning

  • We needed to think about what systems we needed in place in order to be successful. We came out the other side really having clarity on what the next steps we’re going to be.

    Jennie Lynch

    President, Kaleidoscope Learning

  • Our database was confusing. The data that was there wasn't really helpful - it was a waste of time and resources. Now I have an accurate and helpful list that makes sense and can be much more strategic.

    Ellen Walthour

    Executive Director, Social Venture Partners Minnesota

  • Our entire staff and board members have to report on the work they're doing. The problem was I was the one who had to enter all this data. Having a tool to do this is a great integration into our daily work.

    Leika Pierre-Louis

    Executive Director, Small Sums

  • We had some work done several years ago but we weren't getting all of the information we needed. We'd been dealing with this for about seven years. Now everything is aligned and synced together - it's been nothing but a pleasure.

    Sarah Lewis

    Program Specialist, LegalCORPS

WHAT WE DO

WHAT WE DO

About the Founder

Most consultants will help you pick a platform. Few will stay until your team can run it without them, or without the one person who knows how it works.

I started Dept.1 because growing nonprofits were making expensive platform decisions without the right systems thinking behind them and paying for implementations that didn't survive the first staff transition. The work we do is narrow on purpose: relationship systems for organizations whose donors, funders, partners, and program participants have outgrown what a spreadsheet or an underused CRM can hold.

Every system we build is documented, fitted to how your team already works, and owned by you when we're done. Not dependent on us. Not dependent on whoever set it up.

— Dylan Bassett, Founder

man
man
WHAT WE DO

About the Founder

Most consultants will help you pick a platform. Few will stay until your team can run it without them, or without the one person who knows how it works.

I started Dept.1 because scaling nonprofits were making expensive platform decisions without the right systems thinking behind them and paying for implementations that didn't survive the first staff transition. The work we do is narrow on purpose: relationship systems for organizations whose donors, funders, partners, and program participants have outgrown what a spreadsheet or an underused CRM can hold.

Every system we build is documented, fitted to how your team already works, and owned by you when we're done. Not dependent on us. Not dependent on whoever set it up.

— Dylan Bassett, Founder

man
"Dept.1 understands data, they understand project management. This is my vision and I could trust they would deliver within the way we work and that it would be good for Small Sums. Knowing they had all the expertise made it seamless. I was very impressed with how quickly we were able to turn it around. I just feel like I didn’t have to do much to get an amazing product. Having someone that’s not in it all the time come in and say: “Have you ever thought about this?” - I value that a lot."
person
Leika Pierre-Louis

Executive Director, Small Sums

"Dept.1 understands data, they understand project management. This is my vision and I could trust they would deliver within the way we work and that it would be good for Small Sums. Knowing they had all the expertise made it seamless. I was very impressed with how quickly we were able to turn it around. I just feel like I didn’t have to do much to get an amazing product. Having someone that’s not in it all the time come in and say: “Have you ever thought about this?” - I value that a lot."
person
Leika Pierre-Louis

Executive Director, Small Sums

Let’s make it happen

Let’s make it happen

Let’s make it happen